How a travli Advisor Assembles a Complete Trip

A travli advisor assembles a complete trip in a few clear steps. You send a request through The Concierge, an advisor claims it, they build a proposal on a working copy of your itinerary with costed line items, and you review it and accept, decline or ask for changes. Once you accept, your itinerary updates in The Hub, and the advisor handles the booking.

That is the short version. Below, the travli team walks through each step in more detail, so you know exactly what happens after you hit send, and what stays in your hands the whole time.

What is a travli advisor?

A travli advisor is a real person, a travel specialist, who works on your trip through The Concierge, travli's human-help service. The AI trip planner is great for getting a solid draft fast. An advisor is there for the parts where a person helps: weighing tradeoffs, sorting out the details and making the bookings.

You do not have to choose between the two. Many travelers start with the AI planner, as described in our guide to planning a trip in 10 minutes, then bring in an advisor when they want help taking that draft over the finish line.

How do you request help from an advisor?

It starts with a request in The Concierge. You pick the kind of help you want. The current services are:

• Full Trip Booking, for the whole trip, start to finish
• Hotels and Stays
• Tours and Activities
• Insurance
• Cruise
• Just Advice, when you want an expert opinion rather than bookings

Then you describe your trip: where you want to go, your dates, your budget and anything else that matters, such as pace, interests or who is traveling. It does not have to be polished. Rough notes are fine, and your advisor can follow up with questions.

If you already have an itinerary in travli, you can attach it to the request. That gives the advisor a head start, since they can see what you have planned so far instead of starting from a blank page.

Concierge requests carry a fee. You see the full fee breakdown in travli before anything is charged.

What happens when an advisor claims your request?

Your request goes into a queue that advisors can see. An advisor picks it up and claims it. Claiming is an explicit step, and only one advisor can hold a request at a time, so you always know who is working on your trip.

Once they claim it, the advisor gets a working copy of your itinerary to build on. If you attached a trip, they get a copy of it. If you did not, they get a fresh draft based on what you wrote in your request.

Here is the part we think matters most: your original itinerary stays yours. The advisor can view it for reference, but they cannot edit it. All of their changes happen on the working copy. Nothing in your real trip changes until you say yes.

Talking it through

Each request has its own message thread. You and your advisor can trade questions and answers there and share attachments, so the conversation stays attached to the trip instead of getting lost in your inbox.

How does an advisor build the proposal?

The proposal is where your trip comes together. An advisor can send two kinds of updates, or both at once:

• An itinerary revision. Changes to the day-by-day plan on the working copy, such as reordering days, swapping stops or adding new ones.
• Costed bookings. A list of line items, such as a hotel, a tour or a transfer, each with its own price. The advisor's service fee shows up as a line item too, so nothing is hidden.

The advisor can also include a note explaining their thinking and attach a file if it helps, for example a document with extra detail.

Proposals can go back and forth. If you ask for changes, the advisor can send an updated version, and the conversation continues until the plan feels right.

How do you review and accept the plan?

When a proposal arrives, you review it in travli. You can see the line items and costs, read the advisor's note, and compare the advisor's draft side by side with your original itinerary so you can spot exactly what changed.

From there, you choose what happens next:

Your choice	What happens
Accept	The proposal is approved, and your itinerary in The Hub updates to the advisor's version.
Request changes	The advisor gets your feedback and can send a revised proposal.
Ask a question	You get clarity before deciding, without accepting or declining.
Decline	The proposal is turned down, and your original itinerary stays as it was.

This is the core promise of the flow. You stay in control of your own trip. An advisor can suggest, but only you can approve.

What happens after you accept?

After you accept, the advisor goes ahead with the bookings. When they are done, they mark the request as booked, and you get a quick check to confirm the booking looks right on your side. It is a small step, but it means both of you agree the work is done.

Your updated plan lives in The Hub alongside the rest of your trips, so you can keep using travli's planning tools on it. For example, you can keep tabs on costs with the Budget tab, explained in our Budget tab guide. Afterward, you can rate your advisor and share how it went.

If plans change after the fact, you can request a cancellation through the same request, and the advisor takes it from there. The supplier's own cancellation terms still apply, so check them before you book.

When is an advisor worth it?

For a simple weekend, the AI planner alone is often plenty. An advisor tends to earn their keep on trips with more moving parts: multi-city routes like London, Paris and Rome in 14 days, trips with several hotels and transfers like Tokyo, Kyoto and Osaka in 14 days, cruises, or any trip where you would rather hand off the bookings. If you are weighing coverage, our Travel Insurance 101 post is a good primer before you request an insurance quote.

Frequently asked questions

Can a travli advisor change my itinerary without my approval?

No. Advisors work on a copy. Your original itinerary only changes when you accept their proposal.

Do I need an existing itinerary to request an advisor?

No. You can attach a travli itinerary for a head start, or just describe your trip, and the advisor starts from a fresh draft based on your request.

Does it cost money to use a travli advisor?

Yes. Concierge requests carry a fee, and travli shows you the full fee breakdown before anything is charged. The advisor's service fee also appears as a line item in the proposal.

Can I ask for changes to a proposal?

Yes. You can request changes or ask a question instead of accepting or declining, and the advisor can send a revised proposal.